Vail Resorts Disclaimer: This guide will be updated as information continues to change. Please use the included contact information to ensure information is accurate before using the resources outlined in this resource guide.

Table of contents:


In the case of a medical emergency, please call 911.

Given the high volume of COVID-19 cases, please utilize one of the resources below if you or your loved one has questions about COVID-19 symptoms but is not experiencing a medical emergency. In the case that you have health insurance, please reach out to your primary care provider and your insurance company for more information. If you do not have health insurance or a primary care provider, several online telehealth companies can see patients for a fee. The first page of medical resources outlines state resources, while the second page includes resources that are local to Gunnison County. 


The Colorado Health Emergency Line for the Public (CO-HELP)
The numbers below are for Colorado’s toll-free hotline which connects Colorado residents to representatives to answer general questions about COVID-19.   Call center representatives can provide guidance in English, Spanish (Español), Mandarin (普通话), and other languages. Emailed responses are only available in English.

Main Line: 1-877-462-2911
Incident Reporting Line: 1-877-518-5608

Free Colorado Telehealth Nurse Lines (available to people with and without health insurance)
The numbers below connect callers with registered nurses who can provide care advice and answers to non-urgent healthcare questions. Please note that some providers are only available to patients of the given city and/or county.


Gunnison County Public Health has instructed all Gunnison County residents to call their healthcare provider to discuss any previous travel or possible COVID-19 symptoms before visiting a clinic location or a hospital. The resources below provide more information about COVID-19 in Gunnison County, as well as local care. Please contact Gunnison County Public Health if you are unsure of the best option for you.

Gunnison County 

The contacts listed below service the Gunnison County area. Fees may apply. 

  • Gunnison County Department of Health and Human Services (DHHS)
    For updates on COVID-19 cases, public health orders, and available resources, please visit DHHS’ website for more information.  A call center has been established to address those experiencing symptoms and self- reporting forms are available for use.
    Main Contact: 970-641-7660 – Call Center for all community inquiries
  • Gunnison Valley Health
    Main Contact: 970-641-1456
  • Transportation Alternatives - KBUT Ride Line
    This online portal allows users to submit a ride request and have it announced on-air by KBUT.  For more information on how to submit, please visit their website.
    Main Contact: 970-349-7444 (KBUT Air Studio) – Business hrs. Mon-Fri
  • Additional Resources - City Market Click List 
    The City Market Click List is an online ordering system that will provide medication deliveries to those at-risk, over 60 years old, and symptomatic or self-isolating. Prescriptions must be completed at City Market or Walmart pharmacies to qualify. The Delivery Assistance Hotline is operating and phones will be manned from 9:00 AM to 5:00 PM every day of the week.


It is important to be proactive about mental health and wellness during uncertain times. The following resources are meant to provide individual, family, and community support during this time of social isolation that can contribute to feelings of anxiety, grief, and loneliness.

Even if you do not feel you need professional resources, it is important to utilize coping skills to support your mental wellness. Coping skills can include limiting media consumption, moving your body, going outside while following social distancing guidelines, and connecting with loved ones.

Crisis Intervention

The resources listed below are meant to address acute mental health crises where a person’s actions, feelings, and behaviors can lead them to hurt themselves or others or puts them at the risk of being unable to care for themselves or function in the community healthily.

  • National Suicide Prevention Lifeline
    If you or someone you know is struggling, please call the Suicide Prevention Lifeline
    Call: 1-800-273-TALK (8255)

  • Colorado Crisis Line
    The Colorado Crisis Line provides free, professional, and immediate support for any mental health, substance use, or emotional concern, 24 hours a day, seven days a week, 365 days a year.
    Call: 1-844-493-TALK (8255)
    Text: 38255

  • The Center for Mental Health
    The Center for Mental Health has established a COVID-19 Response Team to work closely with state and local agencies across the region.  The team’s main focus is to continue providing services to the community and helpful resources to those in need.  Please note, some locations may be closed and providing assistance remotely.  Refer to their website for more information.
    Main Contact: 970-252-6220 (The Center Support Line is 24-Hour)

Epic Wellness

All Vail Resorts employees, regardless of their insurance or employment status, can access the Employee Assistance Program (EAP). The EAP grants mental health support to all employees and anyone with whom they live. Through ComPsych, those eligible can have up to six visits with a mental health provider through a method that meets their needs.

  • Local Preferred Providers
    • Laura Scales (970) 658 - 3350 (CB & Gunnison)
    • The Center for Mental Health 970-252-3200  (CB & Gunnison)
    • Kelly Banas (719) 838 – 3912 (Gunnison)
    • Darlene Egelhoff (970) 209 - 9086 (CB)
    • Scott Ziemba (970) 787 – 0677 (Gunnison)
    • Carol Goldfain Davis (970) 209 - 5933 (Gunnison)

  • ComPsych Professionals
    If you cannot or do not want to work with one of the local preferred providers, you can call ComPsych to speak to a guidance consultant, any time, any day.
    Call: 877-327-2289
             Create an account by clicking “Register” and fill in all fields
             Organizational Web ID: VailEAP

Local Resources

  • Gunnison Valley Health
    Gunnison Valley Health offers a variety of mental health services, including substance abuse, life transitions, chronic pain, anxiety and depression, and others. They use an integrated model connecting patients to other resources in the community.
    Call: (970) 318-6323


Domestic violence, sexual assault, and acute trauma are serious safety issues that must be addressed with understanding and action promptly. The resources below are meant to help those experiencing mental, physical, and emotional abuse find a safe environment, as well as to create a meaningful life for themselves and others.

If you or someone you know is in immediate danger, please call 911.

  • Project Hope of Gunnison Valley
    Project Hope offers a 24/7 crisis hotline for those that need immediate assistance. In addition to a crisis line, Project Hope staff can be reached from 9 AM to 4 PM Monday – Friday for assistance with a variety of issues from crisis response to long-term support. They offer immediate response through a few different channels, outlined below:
    Call: (970) 275-1193 (Crisis Line, call or text)
    Call: (970) 641-2712 (Office line, Monday – Friday, 9 AM – 4 PM)
    Email: (Crisis or general questions)
    Social media: Project Hope Facebook or Project Hope Instagram (send PM for crisis or general questions)

  • EpicPromise Employee Foundation
    The EpicPromise Employee Foundation offers Emergency Relief Grants in both standard and expedited timeframes. These grants can be used to cover situations that include domestic violence and other situations where personal safety is at risk.


If you are struggling to get access to food regularly, there are a variety of resources available to you.

Federal Programs

Local Programs

Many different organizations and private citizens are currently helping provide food for the community at this time. Please read through the following resources to find one that best fits your needs and your situation.

Delivery programs
If you are unable to pick up food or do not have transportation, there are a variety of available resources.


Student Meals

The Gunnison School District is providing free breakfasts and sack lunches to all kids 18 and under. For more information, contact Kristen Osborn at or call at (970) 641-7714
Location: Crested Butte Community School and Gunnison Community School
Time: 8 AM – 9 AM, Monday – Friday



For updates on renter, mortgage, homeowner assistance and executive orders from the State of Colorado, please visit the Gunnison Valley Regional Housing Authority resource guide.


If you are not able to pay utilities at this time, it is best to reach out to your utility providers and update them on your situation.


The Gunnison Valley RTA is still currently running with limits on the number of passengers who can ride on each bus. The most up-to-date schedule and update on COVID-19 restrictions are available on the Gunnison Valley RTA website.

Financial Assistance

  • Community Service Block Grants
    The Community Service Block Grant through the Gunnison County Health and Human Services Department offers emergency assistance to vulnerable community members – low-income families, seniors, and people with disabilities – who are experiencing a crisis. Resources are outlined here.

  • Oh Be Joyful Community Assistance
    If you or someone you know is facing difficulty paying for groceries, covering their rent/mortgage, or having other financial difficulties in the face of recent events, please reach out to the Oh Be Joyful Community team by email. All requests and assistance are anonymous. Learn more here.
  • All Saints in the Mountains Episcopal Church – Crested Butte
    All Saints in the Mountains Episcopal Church is providing grants to those who have lost their source of income due to COVID-19. Learn more on their COVID-19 assistance fund webpage.
  • Health Insurance 

    If you do not have health insurance, the State of Colorado has created a special enrollment period for the Colorado Market. Learn more here 

Unemployment Resources


The most important thing to know about unemployment right now is that, as a result of recent federal legislation, you are most likely covered for unemployment insurance regardless of your previous type of employment (seasonal, part-time, etc.). If you have lost your job for COVID-19 related reasons it is recommended that you apply for unemployment benefits. Eligibility requirements now include:

  • You have been diagnosed with COVID-19 or have symptoms of it and are seeking diagnosis;
  • A member of their household has been diagnosed with COVID-19;
  • You are providing care for someone diagnosed with COVID-19;
  • You are providing care for a child or other household member who can’t attend school or work because it is closed due to COVID-19;
  • You are quarantined or have been advised by a health care provider to self-quarantine;
  • You were scheduled to start employment and do not have a job or cannot reach your place of employment as a result of a COVID-19 outbreak;
  • You have become the breadwinner for a household because the head of the household has died as a direct result of COVID-19;
  • You had to quit your job as a direct result of COVID-19;
  • Your place of employment is closed as a direct result of COVID-19

In most cases, your unemployment benefits will include:

  • The normal state payment (calculations vary by state) of unemployment benefit in your state
  • 13 extra weeks of unemployment for a total of 39 weeks

    State of Colorado
    States are responsible for administering unemployment benefits and are working to incorporate the new federal requirements into their systems. All are recommending that you apply online for the fastest and most efficient processing. While most states have local workforce centers around the state to assist with unemployment insurance, most, if not all, of these have been closed in response to the COVID-19 crisis. However, most states have increased the resources and FAQs available on their websites. See below for a direct link to the application websites and COVID-19 resource websites in each state.  


The Department of Labor and Employment (DLE) administers unemployment benefits in Colorado. NOTE: DLE has made recent changes to more quickly process the application. They have implemented a new last name online filing system:

  • Claimants with last names that begin with the letters A through M file claims Sundays, Tuesdays, Thursdays or after noon on Saturdays.
  • Claimants with last names beginning with N through Z can file their claims Mondays, Wednesdays, Fridays and before noon on Saturdays.

To file an unemployment claim: 

Colorado's COVID-19 and unemployment benefit resource page: